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Privacy Policy
1. Who We Are Couch Care NYC (“we,” “our,” or “us”) is a family-owned upholstery and couch cleaning company based in New York, NY.
We provide professional cleaning services to residential and commercial clients across all NYC boroughs.
2. Information We Collect
We collect personal information that you provide when you:
Submit a booking form or request a quote
Contact us by phone, email, or our website
Leave a review or communicate with us on social media The information may include:
Name
Last name
Phone number
Address and Zip code or service location
Details about your requested cleaning service
3. How We Use Your Information We use the collected information to:
Respond to inquiries and provide quotes
Schedule and perform cleaning services
Send appointment reminders and confirmations
Improve our customer experience and communication
Comply with legal and tax obligations
We do not sell or rent your personal data to third parties.
4. Information Sharing We may share limited information only with:
Service providers and employees involved in fulfilling your cleaning request
Payment processors (for secure transactions)
Legal authorities, if required by law All third-party partners comply with privacy and data-protection laws.
5. Data Security We implement appropriate technical and physical safeguards to protect your data from unauthorized access, alteration, or disclosure.
6. Your Rights You have the right to:
Access, correct, or delete your personal data
Withdraw consent for communication
Request information about how your data is used To exercise these rights, contact us at:
📧 couchcarenyc@gmail.com
📞 (718) 908-5533
7. Updates to This Policy We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.
8. Contact Information If you have questions or concerns about this Privacy Policy, contact: Couch Care NYC New York, NY 📧 couchcarenyc@gmailcom
📞 (718) 908-5533
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